Riverside Community Special School
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Care of your Child

The school has a major responsibility for the emotional health and well-being of the child. We aim to work closely with parents/ carers and outside agencies to provide the support and protection that our children need. We believe that all children have a right to be listened to and their views and experiences respected. The care of your child is supported by our school policies including Child Protection and Health & Safety.

We work with the children and their families to encourage them to develop their communication and social skills so that they can build positive relationships within school and home. Specific skills are taught so that the children can learn how to show consideration, responsibility and respect for themselves and others. If children need additional support for their emotional and social development then this will be provided in a variety of ways either in school or via outside agencies.


We believe that our pupils need to consistently attend school in order to develop their full potential. Therefore we request a reason for absence in all cases: recording “authorised absence” for medical appointments etc and “unauthorised absence” for absences without a valid reason. If parents are having difficulty with getting their child to school for whatever reason we are happy to offer advice and support. If necessary other professionals would be included in this process particularly if there is a medical reason for absence.

It is important that parents communicate with staff in order for us to work in partnership and keep the school office updated with current phone numbers and contact details.

Child Protection

There are very clear procedures and protocols to keep our children safe in line with all schools. These are outlined in the Child Protection Policy. All schools are required to have a Designated Safeguarding Lead (DSL) and all staff are trained in the basic issues relating to Child Protection. Catherine Marsh (head teacher) is the DSL at Riverside. All staff employed by the school are appropriately checked in line with national & statutory guidelines.

Sometimes we will need to discuss a child with the Social Services Child Protection Team and we will do this in a factual and helpful way.

Please ask to speak to the head teacher if you have any questions about the school policy.


Children meet for key stage and whole school assemblies on a weekly basis. These are broadly Christian and non-denominational but throughout the year may include a range of festivals and celebrations from other cultures. Assemblies may include a theme from week to week, music, sharing of stories, special events and pupil achievements. If parents wish to withdraw their child from assemblies, this can be arranged in discussion with the Head teacher.

Medical Matters

The school understands that our pupils may have more medical needs than others and support for this is given in a variety of ways. The school curriculum has a taught focus on living a healthy life throughout the key stages and the daily routines of the school also support this (eg. fruit & water snack break).

The school has a named school nurse who can work individually with families, provide training to staff and workshops for parents & carers. We also have a number of trained First Aiders in the staff team.

Certain health checks are carried out in school including weighing & measuring pupils, audiology checks and occasionally blood pressure checks for children on specific medication.

Headlice: In all schools headlice or nits can be a problem. The school will alert parents if it is noticed that their child has either and appropriate letters sent out to classmates. We ask parents to check their own children’s hair on a regular basis, treating their children as necessary following up to date advice.

Medical Conditions: It is important that the school has an up-to date list of childrens medical conditions, allergies and current medication so that the appropriate care can be given. All parents are asked to fill in a medical check list when their child starts school. If children require specific medical action (for example seizure protocols or PEG feeding) then a protocol/ procedure will be provided by medical staff and staff given necessary training. This is particularly important if an emergency procedure is required.

Medication in School: If children have to take regular medication this can be administered in school if they it is clearly labelled with the child’s name, time and dosage. All medicines and tablets must be supervised and handled by adults. The school cannot administer medication without a written consent form including all details. All emergency medication is accompanied by a protocol written by the appropriate medical staff and with all medication it is expected that this is kept up to date by parents.

Children should not carry their own medication in and out of school.

Accidents & Illnesses: If a child is ill during school hours they will be cared for until a parent or nominated adult can collect them. It is important that children are not in school when they are ill as not only can they not access any learning but it causes the further transmission of germs. We ask parents to let us know if their child has an infectious condition or illness and the school will follow NHS guidelines on when the pupil can return to school and whether other parents need to be contacted. The school has a number of trained First Aiders who will also oversee minor accidents and administer appropriate first aid. All accidents will be recorded and a slip sent home to parents. As far as possible the school will ring parents if it is considered necessary to explain any incident.

All medical and health matters are supported by our school nurse Zoe Moore. Please contact her through the school office if you have any concerns or questions about procedures or medication.